Return Policy for Kaarehunar

Effective Date: 15/1/2025

At Kaarehunar, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help with our return and exchange process.

1. Eligibility for Returns

  • Items must be returned within [X] days of delivery.
  • Products must be in their original condition, unused, and with all tags attached.
  • Items such as undergarments, accessories, and custom-made products are non-returnable for hygiene reasons.
  • Sale or discounted items are not eligible for returns unless faulty.

2. Reasons for Return

Returns are accepted in the following cases:

  • You received the wrong product.
  • The product was defective or damaged upon delivery.
  • The size or fit was incorrect (subject to stock availability for exchanges).

3. Return Process

  1. Contact our support team at info@kaarehunar.com within the eligible return period.
  2. Provide your order number, details of the issue, and any supporting photos (if applicable).
  3. Once approved, you will receive instructions on how to return your product.

4. Shipping Costs

  • Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
  • Kaarehunar does not take responsibility for lost or damaged returns during shipping.

5. Refunds

  • Refunds will be processed within [X] days after receiving and inspecting the returned item.
  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable.

6. Exchanges

  • Exchanges are subject to stock availability.
  • If the desired product is unavailable, a refund will be issued instead.

7. Contact Information

For any questions or concerns about our return policy, please reach out to us:

Kaarehunar Support
Email: info@kaarehunar.com
Website: https://kaarehunar.com/